Privacy Policy

What we collect

• Account data — email address, sign-in identifier, and (if you sign in with Google) the name and profile picture provided by Google.
• Workspace and content — artist profiles, opportunities, audio uploads, documents, notes, and any data you submit.
• Usage data — pages you visit, actions you take, and errors that occur, used to operate and improve the service.
• Billing data — handled by Stripe. We store a customer reference and subscription status; we do not store your full card number.

How we use it

To run the application, score opportunities, render AI explanations from data you provide, process payments, send transactional emails (receipts, account alerts), and improve the product. We do not sell your data and we do not use your private content to train third-party general-purpose models.

Subprocessors

The current subprocessors used to operate Stagewise are:

• Lovable Cloud — application hosting, database, authentication, and storage.
• Stripe — subscription billing and payment processing.
• Lovable AI Gateway — routing requests to LLM providers (currently Google Gemini and Anthropic Claude) used to generate plain-language explanations of your scored opportunities.

We will update this list when the set of subprocessors changes. Prompts sent to LLM providers are bounded to the explanation task and contain only the workspace data needed for that explanation.

Retention and deletion

You can delete your account at any time from Settings → Account. When you request deletion:

• Any active paid subscription is set to cancel at the end of the current billing period.
• Your account and content are soft-deleted immediately — hidden from the app and inaccessible to you.
• A 30-day grace period begins, during which you can cancel the deletion request by contacting support.
• After 30 days, your account and associated content are permanently purged.

Billing records (invoices, transaction history) are retained as long as required by US tax and financial regulations and by Stripe's records-retention policy. Logs necessary for security, fraud prevention, and abuse investigation are retained for up to 90 days.

Your rights

You can access, correct, export, or delete your data at any time. Email support@solarly.ai for help with any data request. We respond within 30 days.

Security

We use industry-standard transport encryption (HTTPS) and authenticated access controls. Sensitive operations require server-side authorization checks. We do not claim any third-party security certifications on this page.

Children

Stagewise is not directed to children under 18, and we do not knowingly collect data from them.

Changes to this policy

We will announce material changes in the app or by email at least 14 days before they take effect.

Contact

Privacy questions: support@solarly.ai.