Refund Policy
Last updated: June 29, 2026 · Maintained by Stagewise (United States).
14-day no-questions refund
Every charge — your first month and every renewal — is eligible for a full refund if you request it within 14 days of the charge date. No explanation required.
How to request a refund
- Email support@solarly.ai from the address on your Stagewise account.
- Include the date of the charge you want refunded.
- We process eligible refunds within 5 business days back to the original payment method. Your bank may take additional time to post the credit.
What is not covered
- Charges older than 14 days from the date the request is received.
- Partial-month pro-rations — we do not pro-rate mid-period cancellations. If you cancel, your Pro access continues to the end of the period you already paid for.
- Accounts terminated for material violations of the Terms of Service.
Cancelling future charges
You can cancel at any time from Settings → Billing. Cancellation stops future charges; it does not by itself refund a past charge. Use the refund process above for past charges within the 14-day window.
Statutory rights
Nothing in this policy limits any non-waivable refund rights you have under applicable law.